top of page

Complaints

​

If you wish to register a complaint, please contact us using one of the following methods:

In writing:


Axis Health Abroad, 269 Market Street, Hyde, Manchester, SK14 1HE 

​

By e-mail:
info@axishealthabroad.com

​

We aim to resolve all complaints promptly and fairly. If you are not satisfied with our response, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS), an independent body for resolving disputes between consumers and financial services companies. You can contact the FOS:

​

It may also be possible to resolve disputes online through the European Online Dispute Resolution (ODR) platform, which allows consumers, traders, and alternative dispute resolution (ADR) providers such as the FOS to handle disputes online. Access the platform here: http://ec.europa.eu/consumers/odr/.

Your complaint will be handled in accordance with GDPR requirements, ensuring your personal data is processed securely, lawfully, and fairly throughout the complaint handling process.

bottom of page